Reference

Terms & Conditions for your 0tp account

0tp Terms & Conditions set the rules for your account, your access, and how we handle checks before anything is approved.

Account useLocal lawData checksSupport path

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When local law sets the rule

0tp Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to account creation, identity checks, wallet actions, content use, and any request tied to your record. If a clause here differs from a local rule, the local rule applies where that rule allows access in India. We may update the terms from time

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to time, and the version on this page governs later use after it is posted. If you choose UPI, Paytm, PhonePe, or Google Pay, the payment route and any reversal check follow the partner rails and the extra verification we ask for. We may suspend access,
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refuse a request, or end an account when the details you give are false, a check does not pass, or your activity conflicts with these terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS OPEN

Where to send a terms query

If you need clarity on a clause, start with the contact path linked to your account and tell us what you want checked. We can look at access, identity details, a closure request, or a payment-linked term and reply with the next step we can take. Include your registered email and the date of the issue so we can find the record faster.

Team online

Email us

Send the clause number, your registered email, and a short note on the issue. We use that record to check the terms against your account and reply with the next step we can take under local law.

In-app chat

Use chat when you want a quick read on access, closure, or a document check. Keep the message short and clear, and we will point you to the part of the terms that applies.

Request form

If you want a written trail, use the form and add the date, device, and change you want. We keep the thread with your account file so later questions stay tied to the same record.

DATA AND ACCESS

Data, cookies, and records

We keep only the account data we need to run the terms you accept, answer questions, and settle disputes.

Data we keep

We keep the profile, contact, and activity data needed to run your account, answer your requests, and settle disputes.

Cookie use

Cookies help us remember your session, language, and device state so the page works as expected.

Account security

Use a strong password, keep your registered email current, and do not share one-time codes.

Record retention

We hold payment, chat, and account records only for the period needed to meet legal duties, settle disputes, and protect…

Change requests

If you want a correction, send the exact field that is wrong and the supporting detail.

Who can help

The fastest route is the contact channel linked to your account.

Questions on these terms

These questions cover account use, data requests, access changes, and the way we handle a closed account. If a clause feels unclear, read the related section first and then send us the clause number with your registered email. We answer from the record tied to your account, so the reply stays specific and matches the terms you accepted.

You accept the terms that govern account creation, access, payment-linked checks, content use, and any closure action. We apply them as posted on this page, and local law applies where it permits access in India.

Yes. We may update the terms when process, law, or security needs change. The version on this page controls later use after posting, so it helps to check the page again before you act on your account.

Access may be paused if the details you gave do not match the record, a verification step fails, or your use conflicts with the terms. We can also pause access while a request or dispute is being checked.

Send the exact field that needs a fix, the right detail, and the account email you use. We compare it with the record and update it when the change fits the terms and the law that applies.

Closure does not erase records we must keep for legal, payment, or dispute reasons. After the required period ends, we remove or anonymise the data we no longer need.

Use the email, chat, or form linked to your account and mention the clause number. That helps us route your message to the right team and reply with the action we can take.

Yes. Payment-linked actions still follow these terms, the partner rail rules, and any extra verification we ask for. That includes deposits, reversals, and record checks for the account tied to the transaction.

Terms & Conditions for your 0tp account

Where to send a terms query

Email us

In-app chat

Request form

Data, cookies, and records

Data we keep

Cookie use

Account security

Record retention

Change requests

Who can help

Questions on these terms

01 What do I accept when I open an account?

02 Can you change the terms later?

03 When can my access be paused?

04 How do I ask for a correction?

05 What happens if I close the account?

06 How do I contact you about a clause?

07 Do these terms apply if I use payments like UPI or Paytm?

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